Jeffery Mau

  Sprint
www.sprint.com


User Centered Design
Information Architecture
Design Standards
Technical Background
 
 
Design Standards

Sprint is well known in the marketplace for high quality telecommunication services. Creating and enforcing the standards solves two primary problems:
  • creates efficiency, which saves the company hundreds of thousands of dollars every year.
  • creates consistency, which enhances the user experience for the customer.
Translating the primary brand elements of Clarity, Pioneering, and Genuine into tangible standards and guidelines to follow in everyday development is, to say the least, a complex task.

The Sprint Web Style Guide provides standards for user experience and technical development. Designers will find rules around designing to fit the Sprint look and feel, typography and navigation requirements, while developers will find coding conventions, technical documentation and templates to begin development.

Standards are based on usability research, W3C compliance, accessibility requirements, business management, and developer feedback. When change to a standard is proposed, a collective team evaluates each recommendation for revision.


Figure 3 - Standard template with pixel dimensions, before and after.

Tab navigation design has evolved from a eye straining red bar to a soft, yet clear light gray design.




Figure 4 - Tab navigation design, before and after.


Working prototypes are available for reference on proper navigation flow and site structure.



Figure 5 - Prototype


Yet creating standards is not enough. The majority of the work involved is providing counsel to internal groups and agencies on proper implementation. This often involves creative direction, information architecture, and development assistance to educate and communicate the benefits of following the standards.



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